Contact Information

The office of the North Carolina Rate Bureau is located at:

2910 Sumner Boulevard
Raleigh, NC 27616

You can also contact the Information Center directly for support:

Phone: (919) 582-1056

Contact Us via Email

Staff

WORKERS COMP — INQUIRIES
Please contact our Information Center for all Workers Compensation inquiries including information on the following subjects:
  • Assigned Risk
  • Experience Rating
  • Unit Statistical
  • Policy Compliance
  • Application Status
  • Class Codes
  • Experience Modifications
  • ARAP Factors
919.582.1056 Contact Us Via Email
PERSONAL LINES — INQUIRIES
Keri Johnson Personal Lines Analyst 919.719.3032 klj@ncrb.org
Karen Ott Executive Administrative Assistant 919.582.1025 klo@ncrb.org
ACCOUNTING — BILLING INQUIRIES ASSESSMENTS STATEMENTS
Judith Watt Accounting Specialist 919.582.1014 jaw@ncrb.org
CARRIER MEMBERSHIP — GENERAL INFORMATION
Joan Alessandri Membership Services 919.783.9790 membership@ncrb.org
SENIOR MANAGEMENT
Ray Evans General Manager 919.783.9790 rfe@ncrb.org
Joanna Biliouris Chief Operating Officer, NCRB 919.783.9790 jb@ncrb.org
Vacant Chief Financial Officer 919.783.9790 call for assistance
Andy Montano Director, Personal Lines 919.783.9790 afm@ncrb.org
Betty Hurst WC Regulatory Manager 919.783.9790 bgh@ncrb.org
Rebecca Williams Actuary 919.783.9790 rrw@ncrb.org
Karen Byrd Director, WC Operations 919.783.9790 khb@ncrb.org

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CUSTOMER SUPPORT

2910 Sumner Boulevard, Raleigh, NC 27616 Phone: (919) 783-9790

© 2017 North Carolina Rate Bureau, North Carolina Reinsurance Facility,
North Carolina Insurance Guaranty Association