The Bureau continues to grow in the realm of training and development. We are focused on internal cross training to increase subject area knowledge within our department teams. In addition, we are offering on-site training for local agents, jump-starting an initiative to provide more training programs and educational opportunities for agents in 2019. The training department is a proponent of learning through technology which is demonstrated by on-demand webcasts available on our website and expansion of these offerings in 2019.

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