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                | 1. How can I get a quote for automobile insurance? 
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                | 2. What does Consent to Rate mean? 
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                | 3. I have received a Consent to Rate letter from my insurance company. What are my options? 
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                | 4. Why has my insurance premium increased? 
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                | 5. How does the NCRB develop rates? 
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                | 6. Where can I find information on NCRB rates? 
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                | 7. What can I do if I have a complaint about my insurance company related to my automobile insurance (other than SDIP)? 
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                | 8. What can I do if I have a complaint about my insurance company regarding an SDIP point surcharge? 
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                | 9. Where can I find manuals and policy forms for NCRB programs? 
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                | 10. Can I delay the implementation of an NCRB filing? 
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                | 11. What is the contact information for Insurance Services Office (ISO)? 
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                | 12. When is the inexperienced operator surcharge added and removed? 
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                | 13. If a household with two cars is split between one being retained and one being ceded to the facility, would either get the multi-car discount? 
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                | 14. If a household has 5 or more cars and must be written on more than one policy, will the multi-car discount apply? 
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                | 15. I cancelled my policy and was charged a penalty. Is this correct? 
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                | 16. My policy has been ceded to the Reinsurance Facility. How do I get it removed? 
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