The office of the North Carolina Reinsurance Facility is located at:

        2910 Sumner Boulevard
        Raleigh, NC 27616

For Directions to the NCRB, NCRF, and NCIGA offices, click here.

General Correspondence can be mailed to: 

        2910 Sumner Boulevard
        Raleigh, NC 27616

Remittances should be sent to the following address: 

        North Carolina Reinsurance Facility
        PO Box 601035 
        Charlotte, NC 28260-1035

Remittances sent by an overnight mail carrier should be forwarded to:

        North Carolina Reinsurance Facility
        Lockbox #601035
        1525 West W.T. Harris Boulevard - NC 0802
        Charlotte, NC 28262



Member Services Department

Name Title Email Phone
Debra Taylor Supervisor, NCRF Member Services 919-582-1007
Terry Brown Member Company Analyst  919-582-1053 
Patricia Stallings Member Company Analyst 919-582-1010

Compliance Department

Commercial and Private Passenger

Name Title Email Phone
Tom Burns Director, Auto Operations 919-719-3033
Jennifer Bernhardt Commercial Auditor  919-719-3047
Casey Cramer Commercial Auditor  919-719-3014
Donna Guin Commercial Auditor 919-582-1051
Felicia Mitchell Commercial Auditor 919-582-1017
Karen Price Commercial Auditor 919-719-3011
Erin Zeller Commercial Auditor 919-582-1027
Pam Bruckschen Private Passenger Auditor 919-582-1028
Linda Burrell Private Passenger Auditor 919-645-3178
Garry Rogers Private Passenger Auditor 919-582-1004


Name Title Email Phone
Sonya Anthony Claims Auditor 919-719-3037
Neill McDowell Claims Auditor 919-645-3179
Sherrie Owens Claims Auditor 919-582-1030

Other Duties

Name Title Email Phone
Linda Davis Executive Assistant 919-582-1020
Katie Lovelace Manager, Planning & Analysis 919-719-3041
Bill Benton Business Operations Analyst 919-645-3187
Grace Chen Accounting Specialist 919-582-1015
Joan Alessandri Membership Services 919-783-9790

Senior Management

Name Title Email Phone
Raymond Evans General Manager 919-783-9790
Terry Collins Chief Operating Officer 919-582-1076
Edith Davis Chief Financial Officer 919-783-9790
Andy Montano Automobile Manager 919-783-9790
Donna Kallianos Claims Manager 919-783-9790



Member Services Portal

New Account Signup

Portal System's User Guide