CONTACT INFORMATION

The office of the North Carolina Reinsurance Facility is located at:

        4140 Parklake Ave, Suite 320
        Raleigh, NC 27612

For Directions to the NCRB, NCRF, and NCIGA offices, click here.

General Correspondence can be mailed to: 

        4140 Parklake Ave, Suite 320
        Raleigh, NC 27612

Remittances should be sent to the following address: 

        North Carolina Reinsurance Facility
        PO Box 601035 
        Charlotte, NC 28260-1035

Remittances sent by an overnight mail carrier should be forwarded to:
        
        Lockbox Services # 601035
        North Carolina Reinsurance Facility
        1525 West WT Harris Boulevard - NC 0802
        Charlotte, NC 28262

 

NCRF STAFF

Member Operations Department

              Name                 Title            Email          Phone
 Debra Taylor Manager, Member Operations  dat@ncrb.org  919-582-1007
 Jennifer Bernhardt Senior, Member Company Analyst         jdb@ncrb.org  919-719-3047
 Terry Brown Member Company Analyst         teb@ncrb.org  919-582-1053
 Patricia Stallings Member Company Analyst          pas@ncrb.org  919-582-1010       

Compliance Department

             Name                   Title            Email          Phone
Tom Burns Director, Auto Operations  tfb@ncrb.org   919-719-3033
Dave Edwards Manager, Compliance  mde@ncrb.org  919-582-1029
Joan Ragan Manager, Compliance   jtr@ncrb.org   919-582-1030
Kevin Braswell Manager, Planning and Analysis  kdb@ncrb.org  919-719-3029
Sonya Anthony Claims Auditor  sma@ncrb.org  919-719-3037
Laura Faw Claims Auditor   lbf@ncrb.org  919-719-3026
Neill McDowell Senior Claims Auditor  njm@ncrb.org  919-645-3179
Tamikia Edwards  Claims Auditor  tle@ncrb.org  919-582-1080
Casey Cramer Commercial Auditor  clc@ncrb.org   919-719-3014
Felicia Mitchell Commercial Auditor  fwm@ncrb.org  919-582-1017
Karen Price Commercial Auditor  klp@ncrb.org  919-719-3011
Holly Wyatt Commercial Auditor  hlw@ncrb.org  919-582-1062
Erin Zeller  Senior Commercial Auditor  eaz@ncrb.org  919-582-1027
Donna Guin Senior Private Passenger Auditor   dsg@ncrb.org  919-582-1051
Pam Bruckschen Private Passenger Auditor   phb@ncrb.org  919-582-1028
Linda Burrell Private Passenger Auditor  lmb@ncrb.org  919-645-3178
Garry Rogers  Private Passenger Auditor          ger@ncrb.org  919-582-1004


Other Duties

            Name                  Title            Email          Phone
Linda Davis Executive Assistant  lad@ncrb.org  919-582-1020
Grace Chen Accounting Specialist  gqc@ncrb.org  919-582-1015
Joan Alessandri Membership Services  membership@ncrb.org   919-783-9790

Senior Management

           Name               Title           Email          Phone
Joanna Biliouris              General Manager       jb@ncrb.org  919-783-9790
Terry Collins Chief Operating Officer           tfc@ncrb.org  919-582-1076
Edith Davis Chief Financial Officer  etd@ncrb.org  919-783-9790
Andy Montano                           Automobile Manager  afm@ncrb.org  919-783-9790
Donna Kallianos    Claims Manager     dpk@ncrb.org  919-783-9790

QUICK LINKS

 

Member Services Portal
New Account Signup
Portal System's User Guide